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Managing returns with return prime
How to charge return fees on Return Prime
How to charge return fees on Return Prime
Wonder Women avatar
Written by Wonder Women
Updated over a week ago

Introduction:

Return Prime, the go-to app for managing returns on Shopify offers a seamless solution for merchants looking to streamline their return processes. One essential feature of this app is the ability to charge return fees. This article will walk you through the steps to set up and apply return fees using the Return Prime app.

Steps to Charge Return Fees on Return Prime:

  1. Access Return Prime App Settings:


  2. Navigate to Policies Settings:


  3. Scroll Down to the Bottom of the Page, locate the Return Fee Section and Set it:

    You can set if you want to charge on every order or on every request. If you select on every order then Return Prime will deduct the fee from first request of that order.

Currency Consideration: Be aware that the currency used for the return fee section will be the same as the currency of your Shopify store. Ensure that you set the fee in the appropriate currency to avoid any discrepancies.

Conclusion:

Charging return fees can be an essential part of this strategy, helping to offset costs associated with returns. By following the straightforward steps outlined above, merchants can easily set up and customize return fees according to their business needs, contributing to a more efficient and profitable online store.

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