Introduction:
In the fast-paced world of online shopping, managing returns and refunds efficiently is crucial for both customers and businesses. Return Prime App's Wonderbot Automation is a powerful tool designed to simplify and expedite this process. In this article, we will walk you through the steps of using Wonderbot Automation to create customized rules that cater to your specific needs.
Things you can do with Wonder Bot automation:-
Auto-approve the incoming requests
Create exchange orders automatically as per your business policy
Auto refund the amount to the customers
Getting Started:
Accessing Wonder Bot Automation: Begin by navigating to the settings section of your Return Prime App. Go to Settings and look for the Wonderbot Automation feature.
Creating a New Rule: Once inside Wonderbot Automation, initiate the process by clicking on "Create a New Rule." This step sets the foundation for your automated workflow.
Setting Parameters:
Naming the Rule:
The first step in configuring your rule is to provide it with a clear and descriptive name. This ensures easy identification and management of rules as you create multiple automations.
Defining Conditions:
The heart of Wonderbot Automation lies in its ability to respond to specific conditions. Begin by setting the conditions under which the automation will be triggered. This includes factors such as Request Type, Reason, Shipment Status, Request Stage, Requested Refund Mode by Customer, and Order Tags. These conditions serve as the starting point for your automation.
To further refine your automation, you can include additional conditions. This allows you to create intricate rules that precisely match your business processes.
Defining Actions:
Setting Actions:
Once the conditions are defined, move on to the "Then" section. Here, you specify the actions Wonderbot Automation should take when the conditions are met. Actions include approving a request automatically, issuing a refund automatically, or creating an exchange order.
Customizing Actions: Depending on your business requirements, you can tailor the actions to suit your specific needs. This flexibility ensures that Wonderbot Automation aligns seamlessly with your workflow.
Finalizing and Saving:
Save Your Rule: After configuring both the conditions and actions, be sure to save your rule. This ensures that your customized automation is implemented and ready to enhance the efficiency of your return and refund processes.