Managing returns efficiently is crucial for any e-commerce business, and Return Prime makes it even more seamless with its powerful dashboard customization features. In this guide, we'll walk you through the steps to create custom views specifically tailored for your operations in India.
​

Step 1: Navigate to the Returns Section
​

Log in to your Return Prime account and head to the dashboard. Once there, find the "Returns" or "Exchanges" section on the left sidebar.
​

​
​Step 2: Click on "Add Filter"
​

Within the "Returns" section, click on the "Approved" tab. Then you'll notice an "Add Filter" option. Click on this to begin customizing your views.
​

​Step 3: Choose Your Filter Options
​

After clicking "Add Filter" a menu with five options will appear:

Step 4: Example - Filtering by Shipment Status is "Picked up from customer"
​

Let's say you want to view all return requests that have been picked up from the customer. In this case, you'll choose "Shipment Status" from the dropdown menu.

Within the "Shipment Status" filter, select "Picked up from customer" from the available options.
​

​Step 6: Give Your View a Name
​

To easily identify and access this specific view in the future, provide a name for your filter. This could be something like "Picked up Requests" for clarity and then click on the "Save" button.
​

Step 7: Enjoy Your Custom View
​

With the filter saved, you'll now see a new section in your dashboard specifically showing all return requests where the logistics partner's status is "Picked up from the customer."
​

​Step 8: Repeat for Different Status
​

To create different views for various statuses, repeat the process by adding filters and selecting the relevant criteria. You can customize views based on requested refund modes, actual refund modes, order payment types, or reasons.
​

Return Prime empowers you to tailor your dashboard to match the unique needs of your business in India. By following these simple steps, you can streamline your return management process and gain valuable insights into different aspects of your operations. Experiment with various filters to discover the views that best suit your business requirements, ultimately enhancing your efficiency and customer satisfaction.