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All CollectionsInstalling Return Prime - Setting up your returns and exchange flow
How to make Image uploads and notes compulsory for Requests.
How to make Image uploads and notes compulsory for Requests.
Wonder Women avatar
Written by Wonder Women
Updated over a year ago

  1. Open the Return Prime app and navigate to the settings menu.
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  2. Access the "Reason" section within the settings.
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  3. Click on "Add Reason".
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  4. In the "Photo required" field and "Note Description required" field, switch the flags on to make the customer opt-in compulsorily.
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  5. Remember to submit the form to save changes.
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