Adding tags to exchange/replacement orders created by Return Prime offers several advantages. It helps you categorize and identify specific orders based on the nature of the exchange, priority, or any custom criteria you may have. This feature is particularly useful for merchants who manage high volume of exchange requests as it helps streamline order tracking, improves workflow efficiency, and enhances reporting capabilities.
Here are few use cases we have seen businesses using it for:
Custom reporting: Use tags for customized reports, ensuring you can track specific types of exchanges over time.
Automation: Potentially integrate tags with other automation systems like Shopify flow for notifications or task assignments in other systems such as Warehouse Management Systems, Inventory management systems etc.
Steps to add tags in exchange order :
Log on to your Return Prime dashboard and go to Settings > Policies
Scroll down to Add tags of your choice to exchange order section :
In the text box that says "Enter tags to be added to the exchange orders created by Return Prime," type in the tag you wish to add.
You can add multiple tags by repeating this process for each tag.
Save your settings:
Ensure that the tags you’ve added are correctly displayed.
Save your changes to apply the tags to future exchange orders automatically.
All exchange orders now created by Return Prime will have these tags added to them on Shopify dashboard.
If you have any further questions or need additional assistance, please contact our support team at help@returnprime.com.